Once payment is received, your order generally takes 6 - 8 business days to be delivered to you (depending on your place of residence). Outside of Germany and in exceptional cases (during high order volumes or special times like Christmas, Easter, etc.), delivery times are currently 8 - 14 business days. We send your order into production within 24 hours of purchase to ensure an expedited delivery process.

Shipping to Germany, Austria, and France is free for orders of 50 € or more. Below that, we charge a shipping fee of 3.95 €.

For deliveries to the USA, shipping is free for orders of 50 US dollars or more. Below that, the shipping cost is 3.95 US dollars.

We ship to Germany, Austria, France, and the USA. The available shipping options for your delivery address will be displayed at checkout.

In our online shop, you can enter your voucher code by clicking on the "Enter discount code" option below the total price in the "CHECKOUT" step. You can enter your code there.

To view the current status of your order, you can use the shipment tracking. You can find this on the "Contact" page. A form will open there, where you can also view the status of your order.

If you have not yet received a tracking number, your order is still being prepared for shipment.

Please note that orders with multiple items may be shipped in separate packages, which will result in different tracking numbers being assigned.

You have a choice of several payment options:

- Credit card
- PayPal
- Amazon Pay
- Sofortüberweisung
- Klarna (pay by invoice)
- Google Pay
- Apple Pay
- iDEAL
- eps

Unfortunately, we are often unable to make changes once your order has gone to print or embroidery. Please therefore check all details for accuracy and write to us immediately if you notice an error - before your order enters production.

Yes, after completing your order and payment, we will send a confirmation to the email address you provided.

No, this is generally not possible. An exception to this are products already reduced in the shop, to which additional discount codes can also be applied.

We have taken the following measures to secure sensitive payment data:

Your online transaction is protected with the highest level of transaction security. Our shop uses SSL encryption technology to protect your card details while they are securely transmitted via SSL directly to a secure electronic vault for payment processing.

If you have received a defective item or the wrong goods, please contact our support team via email and provide the following information:

• Order number
• Item name
• Description of the defect or incorrect delivery
• Photos for illustration

In the event of a damaged delivery, we will send you a replacement free of charge. Please contact us for this via our contact form

You may exercise your right of withdrawal within 14 days of receiving the goods. Personalized items are excluded, however. You can find details and a sample withdrawal form here:

Cancellation Policy & Withdrawal Form

Yes, we welcome collaboration inquiries. Please send us an email via our contact form including your social media username and some information about your reach and target audience.